Return and Refunf policy

📦 Return & Exchange Policy

We want you to love your purchase! If you're not completely satisfied, we’re here to help.

✅ Eligibility for Return

  • You can request a return within 7 days of receiving your order.

  • Items must be unused, unworn, and in their original packaging.

  • Proof of purchase (order number or invoice) is required.

🚫 Non-Returnable Items

  • Sale, discounted, or clearance items

  • Personal care or hygiene products

  • Customized or made-to-order items

🔄 Exchange Policy

  • We accept exchanges for size or damaged product issues within 7 days.

  • Exchanges are subject to product availability.

💸 Refunds

  • Once we receive and inspect your return, we’ll notify you about the status.

  • If approved, your refund will be issued to your original payment method within 5–7 business days.

🚚 Return Shipping

  • Return shipping costs are the customer’s responsibility (unless the item was defective or incorrect).

  • We recommend using a trackable shipping method.

📩 Need Help?
If you have any questions or need assistance, feel free to contact our support team at 

0304 6429678